Q1. Does VF give me a present on my birthday?
Ans: Yes. We give away FlyCash 10000, FlyMiles 10000 & FlyPoints 50 on a passenger's birthday.
Q2. How do I claim my birthday rewards?
Ans: Simply login to your VF account on your birthday, and the rewards will automatically be credited to your account.
Q3. Can I claim the birthday rewards without logging into VF on my birthday?
Ans: Unfortunately, No. You must login on your birthday to get the rewards.
Q4. Are the FlyMiles rewards counted towards my rankings?
Ans: No. Birthday rewards are only a gift to the passenger, and does not affect your rankings.
Q5. Are the FlyPoints rewards counted towards my upgrade for Frequent Flyer Membership?
Ans: Yes. Unlike FlyMiles, FlyPoints are applicable towards your FFP Memberships.
Q6: Can I use my birthday rewards to buy tickets?
Ans: You can spend your birthday rewards in anyway you like.
Q7: How does VF know when it is my birthday?
Ans: When you signed up for a VF account, you were asked for your birthday to be entered. This is how we know we have to present you the Rewards on your birthday.
Q8: Can I change my birthday on VF?
Ans: Yes. Go to your account profile page and make the necessary changes. It is the passenger's responsibility to ensure that birthday is correctly recorded on the system.
The screen can be found under MY PROFILE > MY INFORMATION > PERSONAL INFORMATION
The direct link is:
http://www.vfmobility.com/account_personalinfo.phpQ9: If I change my birthday date, will I get another reward on the new date?
Ans: Birthday rewards can be paid out only once in a year. If you changed your birthday date, then the next reward will be credited to your account only after 365 days from date of the previous birthday reward.
Q10: Can you automatically update my birthday as a VF Passport Stamp on my profile?
Ans: Yes, we can. But for this to happen, you must login to your account on your birthday, and most importantly, you should have activated the FEED publishing for Birthdays.
Feed Publishing options can be found under MY PROFILE > SYSTEM SETTINGS > PASSPORT STAMPING
The direct link is:
http://www.myvirtualflights.com/account_feeds.php
